For consumer sales only, Seller warrants Goods against defects in materials and workmanship under normal use for a period of 30 days from the date of sale by the original purchaser (“Limited Warranty Period”). Under this Limited Warranty, if a defect arises and a valid claim is received and approved by Seller within the Limited Warranty Period, Seller will replace the defective product with a new or refurbished product, or offer a refund of the purchase price, upon Seller’s sole discretion. To obtain warranty service please email support@tenderleaftoys.ca and provide (a) proof of purchase details, (b) a detailed explanation of the problem, and (c) detailed proof of the defect or malfunction. Only after Seller concludes and approves that item is damaged will a replacement be sent.

THE WARRANTY CONTAINED HEREIN IS EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, WRITTEN, ORAL, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. HOWEVER, IF SUCH WARRANTIES ARE REQUIRED AS A MATTER OF LAW, THEN THEY ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AS PRESCRIBED BY LOCAL LAW. SELLER SHALL NOT BE LIABLE FOR LOSS, DAMAGE OR INJURY OF ANY NATURE, IN CONNECTION WITH OR RESULTING FROM USE OF THE PRODUCTS.